Terms + Conditions

1. General provisions

TAO Shop - Adelheid Heisserer
Vivatsgasse 43
53913 Swisttal 
Tel 02226 / 5875

The Tao Shop offers interested clients on this website products for meditation support, for the on the homepage www.tao-yoga.com offered seminars of Tao Yoga & QiGong, via Internet for purchase.

The value added tax is not levied on account of the taxation for small entrepreneurs (according to §19 Abs. 1 UStG).


2. Offer

Our offers are not binding. Deviations and technical changes compared to our illustrations or descriptions are possible. The prices and product brochures valid in the online shop lose their validity with the appearance of a new edition of the online shop. Only adults of 18 years and older can order via the Internet.


3. Subject of the contract and contracting party

For all contracts, deliveries and other services between the contractual partner Tao Shop and its customers, only the following terms and conditions apply in the version valid at the time of the order. We hereby expressly object to all deviating details of the contractual partner, unless the Tao Shop has expressly agreed to this in individual cases in writing. The terms and conditions can be viewed on the homepage www.tao-yoga.com at any time.


4. Conclusion of contract

The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalog. After submitting your order, via online form, e-mail, letter, post or telephone, you make a binding order. The orderer is obliged to check the correctness of the data in the order form and the confirmation, and to inform immediately any typing or miscalculation or other discrepancies or deviations from the order to the TAO Shop. The customer is obliged to provide the personal information for the order truthfully and completely. For damages due to incorrect information, the purchaser is liable to the TAO Shop. The confirmation of receipt of the order follows after receipt of the order. In this confirmation, sent by e-mail, the customer will be sent these terms and conditions in text form at the same time. The purchase contract is concluded by the delivery of the goods. If you do not receive a confirmation of acceptance or delivery within 2 weeks after ordering, you are no longer bound to your order. By placing an order, the customer automatically accepts the following terms and conditions.


5. Return conditions

Consumer revocation instruction

You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the date on which you or a third party named by you, who is not the carrier, has taken possession of the goods. To exercise your right of withdrawal, you must contact us:

TAO Shop / Adelheid Heisserer
Vivatsgasse 43
53913 Swisttal
02226 / 5875
This email address is being protected from spambots. You need JavaScript enabled to view it.

by means of a clear statement (eg by post, telephone or e-mail) about your decision to revoke this contract.
You can use this  model withdrawal form, which is not mandatory.

In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation

If you withdraw from this Agreement, we will return all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us.

For the return of the money, we use the same method of payment that you used in the original transaction, unless otherwise agreed with you; There will be no return fees. We will wait with returning the money until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You cover the immediate costs of returning the goods.

You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.

Exclusion of the right of withdrawal

The right of withdrawal does not apply with contracts

  • for the delivery of sealed goods that are not suitable for return for reasons of health or hygiene if the seal has been removed after delivery
  • for the delivery of audio or video recordings in a sealed package.

End of revocation


6. Warranty

Legal warranty periods apply.


7. Prices, payments and delivery

Decisive are the prices valid on the day of order. All prices are due to the VAT exemption for small businesses in accordance with § 19 para. 1 UStG without VAT. plus packaging and shipping costs. The cost of postage and packaging will be charged separately. Unless otherwise agreed, payment of the purchase price is made exclusively against advance payment. The purchase price is due upon receipt of the confirmation of acceptance. Payment must be made in cash or by bank transfer to the deposited account. Shipping is daily from Monday to Friday. The goods are in advance on the day of booking the receipt, at the latest up to two days after, on the trip. Please keep in mind that a bank transfer can take three to four business days. All information on delivery times are not binding. The goods will be sent automatically to the deposited address. Please make sure that the data stored there are up-to-date.


8. Retention of title

The goods remain the property of the seller until the full payment of the purchase price, even with resale.


9. Content and links

The contents of these pages are created with great care. However, no liability can be accepted for the correctness and completeness of this content. The external links lead to contents of other providers. For these contents the respective provider alone is responsible. Upon notification of violations, these links will be removed promptly.


10. Validity of these terms and conditions

By placing an order, the aforementioned terms and conditions are accepted.
German law applies.